Confidential reporting of workplace complaints
Integrity Line is a confidential, independent whistleblower service for employees and other people to make complaints about misconduct or unethical behaviour at subscriber organisations.
Organisations become subscribers to this service because they want to make sure that people have a way to raise concerns about their workplace easily, confidentially and anonymously. For many organisations, it is important to be transparent, open to feedback and responsive to concerns.
You can make a report about inappropriate behaviour at a subscriber organisation using our telephone reporting line (1800 468 456 within Australia – during business hours) or using the online reporting form (24/7). You can remain anonymous if you wish.
What type of complaints can be reported?
The types of workplace misconduct or unethical behaviour that Integrity Line deals with include:
- Workplace bullying
- Workplace discrimination and sexual harassment
- Health, safety and environment and community relations issues
- Conflicts of interest and insider trading
- Misuse of information, intellectual property and information systems
- Improper dealings with government, suppliers or parties external to the organisation
- Fraud, theft and misappropriation
- Breaches of travel, entertainment and gifts policies.
You can use Integrity Line to make complaints about behaviour in subscriber organisations. If you are unsure whether or not an organisation is a subscriber, check the organisation’s website, intranet or company policies. You might also ask Human Resources, the Business Ethics or Professional Conduct manager, the CEO or the Board.
What happens to my report after I lodge it?
Once a report has been received by Integrity Line, we give it to the designated person at the subscriber organisation. The organisation then decides how to handle the report.
Integrity Line does not investigate reports and cannot promise any particular outcome, because that is up to the organisation.
Learn more about how we handle reports.
Frequently Asked Questions
We only accept reports about the conduct of organisations, or within organisations, which are subscribers to this service. If you are unsure whether or not an organisation is a subscriber, check the organisation’s website, intranet or company policies. You might also ask Human Resources, the Business Ethics or Professional Conduct manager, the CEO or the Board.
We cannot tell you all of the organisations which are subscribers, as some organisations prefer to keep this confidential except to employees.
We do not accept reports about conduct by or in organisations that are not subscribers. If you lodge a report to this service relating to an organisation that is not a subscriber, we will let you know and then take no further action.
No. You can be an employee, supplier, customer, contractor, sub-contractor, former employee, former contractor, visitor to the organisation or member of the organisation, or you can specify no relationship if you prefer.
However, some subscriber organisations only accept reports through this service from certain groups of people. If you are a customer and you lodge a report to this service relating to an organisation that does not accept customer reports, for example, we will let you know and then take no further action.