How to make an online report
You can make an online report about inappropriate behaviour at a subscriber organisation at any time by completing the online reporting form.
If you choose to make an online report, firstly you need to either complete your personal and contact details or indicate that you want to lodge a report anonymously.
If you do not provide us with any contact details, we are unable to contact you to discuss your report or tell you about its progress, and nor will the organisation or any appointed investigator or service provider.
You then complete the remaining fields including details of your report, and any other relevant additional information you can provide. You can also upload any documentation you have in support of your claim. The more detailed the information you provide, the better this will assist us in dealing with your report efficiently.
When you have completed the form, press ‘submit’ to lodge your report. Once you press ‘submit’, your report will be formally lodged and, if you have provided a valid email address, you will receive an email confirming receipt of your report and your reference number. Please record the reference number and store it safely. This reference number will enable you to follow up on your report later.
How to make a telephone report
If you are in Australia, you can make an telephone report by calling 1800 468 456 during business hours (Monday to Friday excluding public holidays between 9am – 5.00pm, Australian Eastern Standard Time). You will be connected with a professionally trained operator, who will ask you for details about the issue that you want to report. They will ask you questions to gather factual information which they will pass on to the subscriber organisation. They will ask you the same questions that are set out in the online form (described above).
If you are making your report via our telephone service, we can provide an interpreter if required. We will need some notice to set up a telephone discussion with an interpreter, so please call us and advise you need an interpreter and we will then organise a time to take your report.
We will only include the telephone number you are calling from in the report if you agree that we can do so. We will not ‘trace’ the call or use any other means to discover what telephone number you called from. Your call is not recorded.
Once you have finished making your report, you will receive a reference number. Please record the reference number and store it safely. This reference number will enable you to follow up on your report later, should the need arise.
- Learn more about the information you need to provide in your report.
- Learn more about what happens to your report after you lodge with Integrity Line.
Frequently Asked Questions
If you are at risk of harming yourself or someone else it is important that you get help straight away. You can speak to your doctor (your GP or psychiatrist), call the Psychiatric Team at your nearest hospital, call Lifeline 13 11 14 or the Suicide Helpline (Victoria only) 1300 651 251, or the police on 000 (triple zero).
If you need emotional support, you can contact Lifeline Australia on 13 11 14. Lifeline keeps information about its callers strictly confidential.
BeyondBlue provides information about depression, anxiety and bipolar disorder, including directories of medical and allied health providers in mental health. You can call BeyondBlue on 1300 22 4636.
Integrity Line makes charitable donations to Lifeline and to BeyondBlue to support their work, but we are not affiliated with those organisations.